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Sygnyfy help
New to Sygnyfy? Start with Getting started. Can't find an answer? Email support@ic5labs.com, 9am to 5pm Eastern, Monday to Friday.
Getting started
Sign up, start your trial, and analyze your first customer conversation in about ten minutes.
Conversations and evidence
Log customer conversations, let the Signals Discovery Agent find the evidence, and review it.
Need Designer and priorities
Turn evidence into clear needs, merge duplicates, and prioritize with the Signals Priority Agent.
Product planning
Strategies, initiatives, Feature Builder, and requirements generated from customer evidence. On the Pro plan.
Release management
Phases and gates, the Release Workbench and Calendar, release notes, the release agent, and emailing customers when their request ships. On the Max plan.
Team and roles
Invite teammates and choose what each person can do.
Billing and AI allowance
Plans, the free trial, paid seats and free contributors, the founding offer, changing plans and billing, and the monthly AI allowance.
Data and privacy
How personal data is aliased before AI, how to export your data, and how to delete your organization.